What is the Sterling Aftercare Warranty?

The Sterling Aftercare warranty is provided for select vehicles, offering 2–3 years or up to 100,000 km of coverage for the engine and transmission system, as well as for the hybrid battery (if applicable). Sterling Warranty is exclusive to vehicles imported with it and sold through dealers to end users in Sri Lanka.

What types of vehicles qualify for the Sterling Warranty?

Only vehicles that have passed strict inspections and are exported by Sterling Japan are eligible. These are carefully selected, reconditioned Japanese vehicles.

What does the Sterling Warranty cover?

It covers the engine, transmission system, and hybrid battery (if present) for a period of 2–3 years or up to 100,000 km, whichever comes first.

How do I activate my Sterling Warranty?

To activate your warranty, call the hotline 0117 600 800 within 14 days of purchase. You must also submit a copy of the vehicle’s Certificate of Registration (CR) via WhatsApp to the above number for warranty activation.

When does the warranty period begin?

The warranty starts from the vehicle’s first registration date at the RMV, as indicated on the CR copy.

Sterling Warranty Validation Guide

How to validate Sterling Warranty Vehicles

Before making a purchase, customers can verify whether a particular vehicle is a Sterling Warranty Vehicle—ensuring confidence and peace of mind prior to the purchase.

Check the Chassis Number

Locate and verify the chassis number against your official documents. It must match the number registered with Sterling’s database.

Look for the Sterling Security Sticker

Every Sterling-validated vehicle comes with a tamper-proof security sticker placed visibly on the vehicle.

Refer to the Sterling Book

Review the official Sterling Book provided with the vehicle. It includes service history, warranty details, and validation records — all essential for confirming authenticity.